Digital UX Strategist

Plug Digital Inc
Job LocationUS
Job TagUX/UI


Denver, CO 80202


Plug Digital is a rapidly growing e-commerce web design and development agency dedicated to driving meaningful growth for their clients. Plug Digital clients are small, mid-size businesses across many industries.

Plug Digital is seeking a UX Strategist to help them continue to lead, strategize and create user centered design solutions for Plug Digital e-commerce clients. This role will require you to work directly with clients, interpreting their feedback, iterating on designs and help manage design projects to completion.


  • Lead discovery calls with clients and define requirements and user experience strategies to best achieve business goals
  • Help estimate project timelines, project plan and writing sales proposals
  • Manage small to large design projects to completion
  • Research clients’ industry, competitors, business model, and customer base and present findings to clients
  • Incorporating research, best practices, create business requirements and innovative ideas to design for conversion
  • Conduct information architecture, wireframing, and UI design using Figma
  • Account for multiple device sizes by building robust grid system
  • Annotate your designs for hand-off to developers.
  • Integrate data-driven decisions on design solutions
  • Take action on key metrics and KPIs, through continuous website testing and user experience improvements.
  • A/B test and continually measure the performance of the site
  • Design and track customer KPIs
  • Work in a team environment with remote designers and developers
  • Self-manage, prioritize tasks, and proactively communicate status and challenges

About you:

  • 2+ years of UX/UI/IA experience
  • Conversion-driven mindset
  • Experience leading clients and demonstrated an ability to translate customer needs into technical aspects
  • A portfolio demonstrating a diverse range of experiences you’ve created
  • Experience using product analytics and A/B testing to optimize experiences
  • Experience working on a team with other UX designers and developers
  • 2+ Project management experience
  • Excellent verbal and written communication skills, both internally and client-side
  • Critical-thinker and problem-solver
  • A demonstrated capacity and eagerness to learn and progress professionally in the eCommerce field

Huge plus if you have:

  • Shopify experience
  • Basic web development knowledge
  • CRO experience
  • Knowledge of website usability and passion for improving the online customer shopping experience
  • Experience with Google analytics
  • Basic digital marketing knowledge – SEM/SEO, Social and Email Marketing


  • Salary based on experience. Starting at $40,000+ a year.
  • Paid days off. No sick day limit. Paid holidays.
  • Healthcare
  • Fun and collaborative office environment in Denver
  • Grow with a small team and take ownership over this role

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Remote interview process

Work Remotely

  • No

Please apply by sending your resume and a little about yourself. 

The UX/UI Industry: A Beginner’s Guide

In today’s digital era, a well-designed user experience (UX) and user interface (UI) make a website or an app more engaging, trustworthy, and accessible.

Related Industries: UX/UI Design
An infographic reads: The UX/UI Design Industry: Now's the time to enter this in-demand field. When it comes to designing websites, visuals are the attention grabbers, but it's the user experience that keeps visitors coming back.