Digital UX Strategist

Location:

Denver, CO 80202

Description:

Plug Digital is a rapidly growing e-commerce web design and development agency dedicated to driving meaningful growth for their clients. Plug Digital clients are small, mid-size businesses across many industries.

Plug Digital is seeking a UX Strategist to help them continue to lead, strategize and create user centered design solutions for Plug Digital e-commerce clients. This role will require you to work directly with clients, interpreting their feedback, iterating on designs and help manage design projects to completion.

Responsibilities:

• Lead discovery calls with clients and define requirements and user experience strategies to best achieve business goals
• Help estimate project timelines, project plan and writing sales proposals
• Manage small to large design projects to completion
• Research clients’ industry, competitors, business model, and customer base and present findings to clients
• Incorporating research, best practices, create business requirements and innovative ideas to design for conversion
• Conduct information architecture, wireframing, and UI design using Figma
• Account for multiple device sizes by building robust grid system
• Annotate your designs for hand-off to developers.
• Integrate data-driven decisions on design solutions
• Take action on key metrics and KPIs, through continuous website testing and user experience improvements.
• A/B test and continually measure the performance of the site
• Design and track customer KPIs
• Work in a team environment with remote designers and developers
• Self-manage, prioritize tasks, and proactively communicate status and challenges

About you:

• 2+ years of UX/UI/IA experience
• Conversion-driven mindset
• Experience leading clients and demonstrated an ability to translate customer needs into technical aspects
• A portfolio demonstrating a diverse range of experiences you’ve created
• Experience using product analytics and A/B testing to optimize experiences
• Experience working on a team with other UX designers and developers
• 2+ Project management experience
• Excellent verbal and written communication skills, both internally and client-side
• Critical-thinker and problem-solver
• A demonstrated capacity and eagerness to learn and progress professionally in the eCommerce field

Huge plus if you have:

• Shopify experience
• Basic web development knowledge
• CRO experience
• Knowledge of website usability and passion for improving the online customer shopping experience
• Experience with Google analytics
• Basic digital marketing knowledge – SEM/SEO, Social and Email Marketing

Benefits:

• Salary based on experience. Starting at $40,000+ a year.
• Paid days off. No sick day limit. Paid holidays.
• Healthcare
• Fun and collaborative office environment in Denver
• Grow with a small team and take ownership over this role

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process

Work Remotely

• No

Please apply by sending your resume and a little about yourself.