NSOC Analyst

Job LocationRichardson, TX
Job TagEarly Career


The Network and Security Operations Center (NSOC) is a team of skilled engineers developing unique and innovative solutions to deliver sustainable network and security services to Verizon’s customers. The NSOC delivers 24×7 monitored network and security services, performs real-time monitoring, fault isolation, and incident resolution for multiple complex, and global networks. Members of the NSOC learn and adapt to the latest network and security technologies, and are encouraged to strengthen the team through sharing and collaboration.

Our team partners with vendors, project managers, and engineering teams to develop, maintain, and deliver robust and scalable services to our customers. NSOC engineers are empowered to work on ad hoc projects, driving the continuous process improvement cycle, developing new efficiencies, and automation improvements for the team. During their first year, candidates will complete an extensive self-paced training program to build the foundational knowledge required for success within the NSOC. Candidates typically acquire their CCNA, JNCIA, CISSP, CEH, or other network/security related certifications within the first year of hire.Candidates are expected to develop a working knowledge of network and security-related technologies in support of a multi-vendor, multi-platform environment. Apply knowledge and experience to form an understanding of complex network architectures and security dependencies.


  • In addition to normal implementations, system upgrades, and change management activities, successful engineers assist with the identification, development, and implementation of efficiency or automation projects.
  • Learning to administer and maintain Network Management Systems (NMS) including system management, code upgrades, and rules development. Additional NMS responsibilities may include the design and implementation of unique monitoring and reporting solutions, leveraging SNMP and scripting languages to various degrees.
  • Conducting security vulnerability assessments including, but not limited to, vulnerability scanning, compliance auditing, impact analysis, and risk assessments.
  • Ensuring security log flow from various security devices and appliances to the SIEM system.
  • Configuring advanced system views and reports within the SIEM to prioritize and monitor security events with the intention of analyzing and mitigating incidents before they evolve.
  • Engaging in the Incident Response Lifecycle to mitigate, circumvent, and prevent attacker objectives; including the validation and authorship of use cases and functions leveraging event data, SIEM log analysis, and network data analysis tools.
  • Participating in threat hunting activities across Windows, Linux, and network systems.
  • Configuring and maintaining PBX telephony equipment such as Avaya, Digium, or Cisco.
  • Gaining experience in the isolation of problems within a meshed layer 1 transport system that uses DWDM or other multiplexing technologies; to include legacy TDM like DS1s and OC3 – OC192 circuits as well as newer systems utilizing 1G-100G Ethernet.
  • Developing an understanding of SQL (MSSQL/MySQL) with the ability to execute basic SQL commands, maintain system health, manipulate relational databases, and generate reports.
  • Gaining scripting and automation experience (Python, PHP, HTML, CSS) to support internal automation and web tool development as appropriate to the advancement of the NSOC.


  • You’ll need to have:
  • Bachelor’s degree or one or more years of work experience.
  • Experience in network troubleshooting and incident response.
  • Willingness to travel up to approximately 25% of the time.
  • Ability to pass an extensive background investigation as a condition of employment.

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