ServiceNow Developer

United Wholesale Mortgage
Job LocationUS
Job TagFull Time


The ServiceNow Developer will demonstrate skills in areas for the administration, development, documentation and technical support of the ServiceNow platform. This position will vary in the scope of project responsibilities.  Generally, this position will focus on designing and delivering technical solutions that are developed on the ServiceNow platform and adapting existing methods to create possible solutions. 


  • Administration, development, documentation and technical support of the ServiceNow platform. 
  • Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third party software integrations.
  • Design, develop and implement Service Catalog workflows, ITIL processes, ITAM, SACM, Knowledge, Demand and Release Management modules within ServiceNow platform and integrations with external systems.
  • Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality
  • Interacts with stakeholders from across the business
  • Implement technology specific best practices and standards.
  • Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc.
  • Develop, design and rollout new application modules, workflows and catalog requests, and recommend solutions that deliver customer value


  • 1-3 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow platform (IT Service Management and IT Operations Management).
  • Development experience with Javascript, AngularJS, HTML, CSS and/or XML
  • Experience working with REST and SOAP services
  • System/Process Automation (Orchestration) experience
  • BS or BA degree in computer science, or equival