TSS Data Analyst

Bossier City, Louisiana
New Orleans, LouisianaHybrid Workplace

Description:

Deliver insights to help our clients turn data into action as a Data Analyst at GDIT. Your work will provide transformative solutions to our clients’ big-data obstacles and help advance the mission. Here, you can make a meaningful impact on our clients’ mission and on your career.

At GDIT, people are our differentiator. As a Data Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on a Data Analyst joining our team to develop customer dashboards, perform deep dive analytics, and deliver customer solutions. As a Data Analyst, you will support customers within GDIT to fulfill multiple federal agency missions.

The TSS Data and Analytics team uses a variety of tools including Azure and Azure DevOps, AWS, and Tableau. The Tableau dashboards provide program management and financial dashboards to customers allowing them to manage risk and provide the essential reporting to their government customers.

Responsibilities:

• Conduct market research and define industry best practices for decision-making
• Creating, refining, and delivering reports and dashboards for internal or external purposes
• Utilize Tableau, excel, and/or other business intelligence tools
• Provide data analytics and key insights
• Highlight and define Key Performance Indicators (KPIs) to measure performance across different sections
• Collaborate with a team of developers, analysts, and engineers to determine feature requests, priorities, dashboards, and solutions.
• Writing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes. 
• Performing Quality Assurance (QA) testing of new features to ensure that requirements are met, and the resulting user experience works as intended.
• Participating in and supporting user acceptance testing and the deployment of the solution to production.
• Preparing and conducting presentations and training materials.
• Creating and maintaining documentation.
• Collaborate with a team of developers, analysts, and engineers to deliver on-time Agile sprint releases.

Qualifications:

• Strong Excel background; familiarity with other Microsoft tools (Outlook, Word, Excel, PowerPoint)
• Experience reporting on ITIL Processes – using tools such as Remedy, ServiceNow, BMC Helix, Salesforce
• Experience joining multiple data sets into a single output in a repeatable way
• Ability to effectively manage multiple competing priorities at any given time.
• Good team player, able to manage multiple assignments, and adapt to changing client needs.
• Outstanding communication skills with the ability to present to business leaders.
• Strong analytical and problem-solving skills
• Ability to work independently and part of a team
• Preferred Skills: 
• Knowledge of Agile methodology
• Experience developing dashboards using Tableau or Power Bi to create professional content
• Experience with Microsoft SQL Server Reporting Services (SSRS)
• Experience with Structured Query Language (SQL)
• Familiarity with Azure DevOps or similar tool(s)
• Experience with Python
• Location:  Hybrid – Bossier City, LA
• U.S. Citizenship required per contract requirements.